We collect the following types of information about you:
(a) Information you provide us directly
We may ask for certain information when you register your account on the Platform to provide the best possible service we can. Furthermore, any correspondence you enter into with us (such as a username, your first and last names, birthdate, phone number, profession, as well as e-mail address).
We also collect any messages you send us through the Platform, and may collect information you provide in User Content you post to the Platform (such as text and photos you upload to use in your designs or posts in our community). We use this information to operate, maintain, and provide the features and functionality of the Platform to you, to correspond with you, and to address any issues you raise about the Platform.
If you do not provide your personal information to us, you may not be able to access or use our Platform or our Community or vendor portal. As a result, your experience of using our Service or Community may not be as enjoyable.
(b) Information we receive from third parties
Third-Party Log In’s
We may receive information about you from third parties. For example, if you access the Platform through a third-party connection or log-in, for example, through Facebook Connect, and linking your account to the Platform, etc. that third party may pass certain information about your use of this particular service to us.
This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service.
You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Platform. You may also unlink your third party account from the Platform by adjusting your settings on the third party service. If you unlink your third party account, we will no longer receive information collected about you in connection with that service.
Ad Servers, Ad Networks and Social Media Platforms
We may also receive information about you and your engagement with our advertisements from our ad servers, ad networks and social media platforms. If you choose to integrate with a third party application to incorporate elements into your designs, enhance media, supercharge your workflow or share to social media, we could receive data from such apps.
(c) Information we collect from you automatically
We automatically collect certain information from you, either via the Platform or by the use of third-party analytics tools, such as Google Analytics. This is to help us measure traffic, usage trends for the Platform, as well as further enhance the Platform for the best user experience.
The tools used to collect information, are in the form of cookies and are sent by your browser or mobile device. Not only does it include information about the pages you visit, but also other types of information as detailed in our Cookies Policy. It is advised to read this policy in depth to understand how you can clear your cookies.
(d) Log file information
Log file information is automatically reported by your browser or mobile device each time you access the Platform. When you use the Platform, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Platform, domain names, landing pages, pages viewed, and other such information.
(e) Location data
We collect data about your location in order to understand where its users are located for a number of reasons. This information helps us to localise and personalise content, undertake aggregated analytics, understand if its users are using the Platform for their personal, businesses or educational purposes, as well as to improve advertising efficiency and estimate the tax liability for certain jurisdictions.
We collect location data in the following ways:
- from you, when you provide, correct or confirm your location ( e.g. when you purchase products from us);
- from your IP address;
- from our third-party partners and providers; and
- from your payment provider when you place an order.
(f) Web Beacons
When you use the Platform, we may employ web beacons (GIFs, tags and pixels) which are used to anonymously track the online usage patterns of our users. In addition, we may also use clear web beacons in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. This information, collected by third-party programs such as Mailchimp, Mailerlite, etc allows for more accurate reporting and improvement of the Platform.
(g) Device identifiers
When you access the Platform by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”).
Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by the Platform.
A device identifier may convey information to us about how you browse and use the Platform and may remain persistently on your device, to help you log in faster and enhance your navigation through the Platform.
In the event that your device identifiers is impaired or disabled, some features of the Platform may not function properly.